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In response to COVID-19, we have made changes to our services. 

From Monday 23 March 2020, there is no walk in service at Unity Central Health Clinic or WISH Centre and some of our Community Clinics are closing.   

Changes may occur at short notice.  Click HERE for up to date service information.  

During this time, please do not leave feedback on the website.

Coronavirus – Information on what services are currently available – from 23rd March 2020

Due to the Covid 19 virus some of our services have changed - up to date information is on this page

Please do not attend any Unity service if you think you might have coronavirus.

Stay at home if you have either:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

If you have either of these symptoms, do not go to a GP surgery, pharmacy or hospital.

Use the 111 online coronavirus service to find out what to do. Please only call 111 if you cannot get help online.

Advice about staying at home can be found by clicking HERE .


Update on Unity services

1.There will be no walk in service at Unity Central Health Clinic or WISH Centre until further notice. See sections below for further help and advice.

2. All existing, booked, face-to-face appointments at Unity Central Health Clinic and Unity Community Clinics will be cancelled.  We will be in contact to rearrange your appointment at the earliest opportunity.

3. Unity Young People’s Clinics

  • From 23 March 2020, there will be a reduced service at Unity Young People’s Community Clinics.
  • From 30 March 2020, there will be no service at Unity Young People’s Community Clinics. 
  • After 30 March 2020, please call 0117 342 6900

4. WISH Centre

  • Will not be routinely accepting patients for sit and wait
  • To access WISH Centre only please call the clinic on 01934 881234  to arrange a telephone consultation with a nurse.

We anticipate that our telephone lines will be busy and we will work through the calls as quickly as we can. If you cannot get through when you first call, then please try again later. Thank you for your understanding and patience in these extraordinary times.

  • I have no symptoms but want a check up

    Please request a test online by clicking HERE . 

    • This service is only available for residents of Bristol, North Somerset and South Gloucestershire.
  • I have severe symptoms and need to see someone urgently

    If you have severe symptoms or need to see someone urgently about a sexual health issue, please call 0117 342 6900

    Telephone line opening hours are:

      • Monday-Thursday: 8:30-17:00
      • Friday and Saturday: 9:30-12:30.
  • Vaccinations
    • If you are due a Hepatitis B vaccination, please call   0117 342 6900 .
    • We will not be providing Hepatitis A and HPV (GARDASIL®) vaccinations until further notice. If you have queries, please call 0117 342 6944 .
  • Contraception
    • Emergency contraception:
      • If you are aged less than 25 years old, you can get this for free at any pharmacy or your GP.
      • If you are aged over 25 years old, you can purchase this from any pharmacy or contact your GP.
      • If you are having difficulties in obtaining emergency contraception, please call   0117 342 6900 .
    • Unity are not able to provide the following services until further notice:
      • emergency copper coil
      • routine hormone or copper coil fitting or removal
      • routine sub dermal contraceptive implant insertion or removal
    • In the interim, you may need to use condoms or seek alternative contraception.  If you would like advice about this, please call 0117 342 6900
    • Pills (oral contraception): For queries about oral contraception (pills), please call 0117 342 6900 .
    • Repeat DEPO-PROVERA® contraception injections : We can provide this but we have a reduced capacity. Please call 0117 342 6900 .
  • I am pregnant and want advice on abortion

    If you’re pregnant and considering an abortion we are here to help and can give you advice and support.

    This number is available 24 hours a day. You can make the call yourself or someone else can make the call on your behalf.

    • The staff will ask you for your name and address and your GP details (if you have one). They will make an appointment for you to have either a telephone or face to face appointment to discuss your options.

    If you are having difficulty reaching a decision we can give you accurate information about how many weeks pregnant you are and your options.

    • If you are under 18 years old you will need to identify a supporting adult (someone who is over 18) to support you during the abortion process. If you don’t have someone to ask, do not delay in making an appointment. Staff will help you plan your abortion.

    If you’re pregnant and considering abortion, you are not alone.

    1 in 3 UK women will have an abortion by the time they are 45 years old.

  • PrEP or PEPSE

    If you are on the PrEP Impact trial or have queries about PEPSE, please call 0117 342 6944 .

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