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Downend Clinic is closed today Tues 17/09/19 & 24/09/19 Yate Young Peoples Clinic is closed on Weds 18/09/19

Patient support, concerns and complaints

At Unity Sexual Health we’re passionate about patient experience – we want every one of our patients, together with their relatives and carers, to receive the best possible service when visiting us at any of our clinics or services.

Sometimes however, things don’t go to plan, and we want to assure you that whatever happens, we will always do our best to put things right and, equally importantly, try to stop it from happening again.

Unity Sexual Health takes great pride in delivering exceptional service. If your experience doesn’t match your expectations, please tell us about it.

You can leave a message on the Health Advice line 0117 342 6944  and that will be passed on to the appropriate person to deal with it.

Further information on University Hospital Bristol NHS Trust’s Patient support & complaints can be found on the link below.

Locate a confidential service

Find your local Pharmacy or Clinic and book a confidential appointment.


Order a testing kit

Worried about STIs or other sexual health problems? You can request a confidential free home testing kit.

Find out More

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