To request a free postal test kit for STIs (Chlamydia, Gonorrhoea, Syphilis and HIV) you will need to access your online patient account.
To set up an online account or order a kit the link is here
There is more information on the postal kit system on this page – see Question & Answer section below if needed.
For the Postal Kit service you must live in Bristol, North Somerset or South Gloucestershire. We are not able to send a postal kit outside of these areas.
The kit will be sent to you in a blank envelope with no reference at all to sexual health or testing.
This service is available to people without any symptoms.
The kit can only be used for yourself on your account – you must set up you own online account to request a postal test kit.
If you have had syphilis treated in the past, the blood test on the postal kit will not be able to give us enough information and you should call the advice line 0117 342 6944 for options on testing.
Information on what services are currently available can be found here.
Any information that you share will remain confidential within Unity (see our statement on confidentiality here ).
There is a link to a visual guide at the end of this page.
Once you have registered for your online account, you will have the option of ordering a home test kit to complete your tests for sexually transmitted infections at home.
We have aimed to give you as much choice as possible with the choice of kits available.
We have 5 test kit options:
I want to test for Chlamydia and Gonorrhoea only;
I have a penis and only have sex with women – order Test Kit 1 (This test kit is used to test for chlamydia and gonorrhoea from a penis with a urine sample)
I have a vagina – order Test Kit 2 (This test kit is used to test for chlamydia and gonorrhoea from a vagina using a swab)
I want a blood test for HIV and Syphilis and tests for Chlamydia and Gonorrhoea;
I have a penis and only have sex with women – order Test Kit 3 (This test kit is used to test for chlamydia and gonorrhoea from a penis with a urine sample and HIV/syphilis with blood sample)
I have a vagina – order Test Kit 4 (This test kit is used to test for chlamydia and gonorrhoea from a vagina using a swab and HIV/syphilis with blood sample)
I want to check for infections in my penis or vagina, throat and bottom – order Test Kit 5 (This test kit is used to test for chlamydia and gonorrhoea with swabs from the throat/bottom/vagina and penis with a urine sample (to be used as required). HIV and syphilis are tested with a blood sample)
Results are sent by text message to the mobile phone number you have registered with.
For Chlamydia and Gonorrhoea tests (swabs and/or urine)
For blood tests for HIV and/or Syphilis
As a confidential clinic we are unable to provide results if you phone us.
If you haven’t received your kit within 2 weeks of ordering, please return to your online patient account and ensure you have completed the “Visit Details” section on your test kit “Appointment“.
Please check that your address is correct and then order another kit.
If you have, and you still have not received your order you can either order another kit or call 0117 342 9299.
A lot of people have difficulty getting enough blood for the test.
If you have any difficulties with the blood test, please check out our video below.
The service is confidential but there are several questions we need to ask about you to make sure that you are the only person who can access your record and order a kit.
There are also a lot of questions we need to ask about symptoms/what sex you have had/are you safe – this is to make sure you are testing for the right infections at the right time.
Your online account is subject to two-factor verification, requiring a valid email address and mobile number.
Please do not tell anyone your password.
For the full Unity Sexual Health Confidentiality statement please click here
We will ask you some personal questions when you come to request your postal testing kit. This is to make sure you are safe. Depending on your answers, we may follow up with a telephone call or text message before we send out your testing kit.
The needle used will re-tract back into the case – so it is OK to put this into a standard rubbish bin.